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Luca Chittaro

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Luca Chittaro

Professor & Director, Human-Computer Interaction Lab, University of Udine

Luca Chittaro is full professor of Human Factors / Human-Computer Interaction (HCI) in the Department of Mathematics, Computer Science and Physics of the University of Udine, Italy, where he leads the HCI Laboratory, which he founded in 1998.

He has designed and developed innovative training applications for Cabin Safety, Emergency Medical Services, Fire Safety, and Bank Security. His research on aviation safety trianing apps is funded by FAA grants. The eLearning apps for passenger safety he has recently developed have received great attention also from the public and the media. As of June 2017, they have been installed by 2.5 million users in total.

He has authored or co-authored over 190 international publications. He has received research grants from a wide range of organisations, including the US Federal Aviation Administration (FAA), the European Union (EU), the Italian Ministry of University and Research (MIUR), and international companies such as the Benetton Group and the Intesa Sanpaolo Bank Group.


 

ABSTRACT
Cabin Safety Training Based on Mobile, Gaming and Virtual Reality Technologies

The growing processing power of mobile devices (smartphones and tablets) can be leveraged to offer innovative, 3D eLearning applications for cabin safety training, conveniently available anytime, anywhere. Moreover, the recent availability of a new generation of virtual reality headsets offers the option of making such training applications even more realistic and immersive, promoting trainee's engagement, learning and knowledge retention. This presentation will illustrate the main findings about these topics obtained in our international aviation research projects, which are partially funded by the US FAA. Particular attention will be given to practical examples and demonstrations of fully implemented systems, and their effectiveness, analyzing three main sets of features. First, the proposed applications are able to present safety procedures performed by animated virtual flight attendants in high-fidelity, 3D reproductions of different aircraft types, that can be examined from any desired viewpoint to maximize clarity. Second, they allow trainees to rehearse the safety procedures first-hand through active, exploratory experiences that include gamification elements, and to receive personalized feedack about the errors made and how to correct them. Third, they can simulate in full all different types of emergencies (e.g. runway overrun, aircraft ditching, crash landing, fire, fumes in the cabin ...), including passengers and their behaviour, displaying in the scenario the positive and negative effects of the actions chosen by the trainee, and providing a final evaluation and debriefing about the decisions taken during the simulation. In addition to fulfilling the needs of cabin crew training, it is worth noting that the same technologies can be used also to face the well-documented attention and comprehension issues of safety briefings (pre-flight briefings and safety cards) provided to passengers, as shown by some of our recent studies, one of which was conducted on a sample of two million individuals.


 

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