EATS 2017

EATS 2017

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Cabin Crew Conference Proceedings

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EATS 2017 Conference Chair: Captain Jacques Drappier

Cabin Crew Moderator: Anna Mellberg

Day 1 – Tuesday 31st October 2017

Session 1 - Opening Remarks & Keynote Addresses (Pilot & Cabin Crew joint session)

1)  Jesper Rasmussen, Flight Standards Director, EASA → PDF
2)  Captain Andy O'Shea, Head of Training, Ryanair → PDF

Session 2 – Opening of the Cabin Session & Keynote Address 

1) Opening of the cabin session and “speed introduction”.
2) Noel Houlihan, Safety Training Officer, Aer Lingus
Keynote Presentation → PPTX
3) Tim Grant, Aviation Security Director, MedAire, Head of Security Assistance, International SOS and Control Risks
Ensuring Crew Safety in Today’s Risk Environment → PPTX

Session 3 – Evolving Concepts in eLearning & Online Training

1) Ivan Noël, President, Inflight Institute
A 20-year Retrospective of Technology, Trends and Triumphs → PPTX
2) Marco van Sterkenburg, CEO & Co-Founder, Drillster
Adaptive Learning Technology as a Proven Solution to Meet the Ongoing and Rapidly Changing Airline Training Requirements  → PDF
3) Luca Chittaro, Professor & Director, Human-Computer Interaction Lab, University of Udine
Cabin Safety Training Based on Mobile, Gaming and Virtual Reality Technologies  → PDF

Session 4 – Training Café – Current & Future Challenges in Training



Day 2 – Wednesday 1st November 2017

Session 5 – Developing & Changing Training for Challenges in the Cabin

1) Vitaly Chaschin-Semenov, System Architect, Jedium
Using 3D Dynamic Virtual Environments for Cabin Attendant Training → PDF
2) Michaela Klasner, Director Inflight Service, GoJet Airlines
Training to Proficiency, Common Sense, the “Why”, and Managing the Effect of Change → PDF
3) Nataša Bešter, Compliance and Safety Manager, CAA Republic of Slovenia
Occurrence Reporting – A Vital Part of the Operators Safety Management System

Session 6 – CRM/TEM/Human Factors

1) Anne Sølvsteen & Jesper Høyer Rasmussen, NaviMinds
Human Performance and Limitations → PDF
2) David Maxwell, Cabin Crew Trainer / Security Trainer & Tomasz Miejluk, Cabin Crew Trainer / Customer Experience Manager, Titan Airways
Humans and Procedures: "Lessons Learned" → PDF
3) Ian Mitchell, Cabin Crew Training Design Manager, Air Canada
Designing Realistic and Effective Joint Crew Resource Management Training → PDF

Session 7 – Air Carrier Training Insights

1) Roel van Leeuwen, Manager Crew Safety & Security Training & Wesley Koot, Cabin Safety Trainer, KLM
The Me-KLM-You Communication Model → PDF
2) Carlos Mouzaco Dias, CabinSafety Officer, TAP Portugal
Bringing the Hazard Log into Cabin Crew Training → PDF
3) Katja Parviainen, Head of Safety and Service Training & Juha Halttu, Training Manager, Service and Leadership, Finnair Flight Academy 
Lessons Learned of Accelerated Growth in Cabin Crew Training  → PPTX

Session 8 – Technology (Pilot & Cabin Crew joint session)

1) Graham Cownie, Managing Director, Padpilot
Possible Futures for Augmented Reality and Gameification in Pilot Training
2) Mark Dransfield, Director Regulatory Affairs - UK, TRU Simulation + Training
The Versatile Flat Panel Trainer, from Classroom to FTD → PDF
3) Colin Rydon, Director of Training, L3 Commercial Training Solutions
Total Training Solutions → PDF



Save the Date for EATS 2018
6-7 November 2018, Madrid Marriott Auditorium, Madrid, Spain


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