Simhawk Inc. has launched an Annual Simulator Training Survey to evaluate the industry’s satisfaction with simulator operators and training providers.
The survey is open to all flight operations and individuals that utilise flight simulators for training. It will provide the first ever overall view of customer satisfaction in the industry, analysing customer satisfaction as well as availability, pricing and other dimensions.
“There are more training options available than ever before, and our survey is aimed at helping buyers compare their experiences of doing business with different simulator operators and training providers,” stated Chris Weinberg, CEO of Simhawk. “The survey will also help sellers gain insight into how their customers feel about doing business with them and how their products and services compare to others.” The survey consists of 13 questions which can all be answered in less than 2 minutes as well as an optional section where participants can provide detailed information on up to three different aircraft types.
All participants will receive a summary of the survey results, and those that provide detailed information on at least one aircraft type that they operate will receive a full version of the survey results.
The survey can be accessed at here until 30 November, 2017 and results of the survey will be made available to participants in early 2018.