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Since August 2017, Thomas Cook Airlines Scandinavia (Thomas Cook) has launched its virtual academy using Bolverk XR for an optimal cabin crew safety training program.

Thomas Cook was facing the challenge of training thousands of their cabin crew on seven different bases all over Scandinavia – and most of those bases didn’t have any training centres. The airlines wanted to have the quality training that a training centre delivers and wanted the flexibility to do trainings within any of their bases.

Thomas Cook achieved its goal to train all crew members in door safety within Bolverk XR’s virtual reality (VR) A321 program. The focus on correct handling of the doors has eliminated inadvertent slide deployments since the initiation of the VR training. The crew also learned to combat fire using VR, saving a massive amount of time and cost for their operations.

Head of Training Development Nicolai Bondo Rasmussen said: “The first group of newly hired flight attendants had never operated an aircraft door before. When we took them to the physical aircraft following the VR training, they did all the procedures correctly and were confident on all the modes the door can operate in. The realism in the VR was so good, that some of the cabin crew students were afraid of falling into the water because they did really believe they were standing upright by real water while releasing the slide-raft from the aircraft door.”

Thomas Cook sees a future where the need to visit aircraft or simulators to train is kept to a minimum, if needed at all. Virtual Reality is a good substitute for traditional training. Using VR, companies can train as much as they want, where and when they want, achieving a better outcome with a cutting-edge educational method.

With a background in the airline industry and extensive experience in the VR industry, Bolverk XR excels in creating immersive real-time simulations. For more information on Bolverk XR’s training offerings, please click here.