In a letter from Arthur Alexion, CEO, Bohemia Interactive Simulations (BISim), writes: “The impact of COVID-19 is being felt all over the world. BISim would like to reassure our customers and partners that all interactions with BISim will be robust and fully operational, other than face-to-face meetings. Specifically, the BISim software support and professional services team is able to answer all relevant support tickets, all active development projects are expected to deliver on schedule (other than delays where face-to-face interaction is unavoidable) and even product demonstrations and product briefings will remain available (albeit remotely as opposed to in person).”
Alexion also discusses a number of measures the company is implementing to ease customer and partner restrictions on the use of BISim technology by other parties whilst working at home and to facilitate customers to operate as close as possible to ‘business-as-usual’. These measures include the issuing of temporary 90-day licenses for home-working customer staff (for further information, please contact email@example.com); and dial-in to remote demonstrations and product briefings rather than face-to-face demos.