Synensys Helps US Air Force with First Maintenance Line Operations Safety Audit

Synensys completed the first Aircraft Maintenance Line Operation Safety Audit (LOSA) for the U.S. Air Force. This LOSA was particularly challenging because nothing like this had ever been done before, and the observation definition and database needed to be codified.

Synensys Lead Business Data Analyst, Jennifer Sage, said, “In response to unique operational differences, new Threat, Error, and Undesired State codes and attributes were identified and developed to provide insightful analysis sectors specific to Line Maintenance.”

To produce a quality first-ever Aircraft Maintenance LOSA, Synensys researched and acquired documentation from commercial industry leaders like the FAA and Boeing Aircraft Company and obtained their Maintenance Error Decision Aid, Ramp/Maintenance Environment Guide, and Line Operations Safety Assessments. The Synensys LOSA team spent at least 100 hours studying these documents to understand flightline maintenance and develop a maintenance workflow chart which was later used to define an observation and create an observer workbook, both of which aided the observer and streamlined the process.