CAE’s Quality Management System of its CAE Healthcare facility in Sarasota, Florida, has achieved ISO 9001:2015 certification in respect to the following scope: "Design, Production, Integration, Test and Delivery of Medical Simulation Technologies and Post-Delivery Activities and Services."

ISO (International Organization for Standardization) establishes specific criteria for organizational conformance to standardized rules, which demonstrate an organization’s continued ability to reliably provide services and products that consistently meet client/customer expectations through application, implementation and steady improvement of the quality management system.

CAE Healthcare’s management processes adhere to the international standards as set forth by ISO Quality Services Ltd. CAE continuously measures and monitors the effective implementation of these processes to ensure consistent quality in standard operating procedures, as well as in the products and services delivered to its customers. The company maintains compliance with ISO 9001:2015 certification standards through:

  • Routine surveillance and re-certification external audits
  • Regular internal audits
  • Periodic training of all staff
  • Document control
  • Structured management review meetings

CAE utilizes Lean/Six Sigma Methodologies for continuous improvement throughout the organization. The company uses Lean as a tool to improve quality at the source, and to ensure it innovates solutions to continually improve patient safety.

To achieve compliance with ISO 9001:2015 requirements, CAE Healthcare chose Perry Johnson Registrars Inc. — an accredited provider of management system certification services.

CAE Healthcare’s ISO 9001:2015 certification has been duly recognized and has been in effect since August of 2018.