EATS 2021 LIVE - The Cabin Crew Conference

The European Airline Training Symposium (EATS) - Nov. 2-3. 2021

Rebuilding a Better Airline Training System

Register here

Our Cabin Crew Conference has a diverse and insightful array of speakers as we return to Berlin for the 19th edition of the European Airline Training Symposium (EATS) from Nov 2-3.

Make sure you book a spot to join us live in person

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Day 1 – Tuesday 2nd November 2021

0900-1000 Session 1 – Opening Remarks

1)

Jesper Rasmussen

, Flight Standards Director, EASA
Aviation Training 2.0: Upgrade to a New Normal

2)

Captain Andy Mitchell

, Chair, EASA Aircrew Training Policy Group (ATPG)

1000-1100 Coffee Break

1100-1230 Session 2

1) Daan Dousi, Manager Aircrew and Medical Standards and Implementation Section, EASA
Keynote

2)

Juliana Oliviera

, Senior Cabin Crew & CRM Instructor, Freebird Airlines

Rebuilding Better Airline Training

3)

Raghoonundun “Birdy” Gunputh

, Product Manager Safety Training, Lufthansa Aviation Training

Training Paradigm Shift: Innovative Philosophy for Competency-Driven Outcomes

1230-1400 Lunch

1400-1530 Session 3 – CRM

1)

Helen Heenan

, KURA Human Factors

It’s Okay Not to be Okay, and Other Platitudes

2)

Lex Rock Heemstra

Preparing Cabin Crew for the Next Aviation Crisis

3)

Ilona Podzigun

, ex Qatar Airways

Resilience – Bouncing Back to Normal

1530-1615 Coffee Break

1615-1745 Session 4

1) John Franklin, Head of Safety Promotion, EASA

2) Round Table Discussions

1745 Reception

Day 2 – Wednesday 3rd November 2021

0900-1030 Session 5 – Innovative Techniques

1) Karen Moore, Principal Occupational Psychologist, Symbiotics
Mental Wellbeing Post Covid-19

2)

Marco van Sterkenburg

, Founder, Drillster

The Need to Redesign Training Methods After Covid

3)

Ian Mitchell

, Lead Cabin Crew Training Designer, Air Canada

Air Canada’s Pandemic Training Experience

1030-1115 Coffee Break

1115-1245 Session 6

1) Ivan Noel, President, Inflight Institute
Competency Based Training for Cabin Crew

2) Jules Kneepkens & Ray Elgy
Evaluation Studies on the Impact of e-Learning

3)

Dr. Paul Nolan

, MD, ASTech & Þóra Halldóra Gunnarsdóttir, Project Manager, Training Center, Icelandair

Cabin Crew iPad-based Drag ‘N Drop Assessment for Correct Safety Equipment Location

1245-1400 Lunch

1400-1530 Session 7

1) Noel Houlihan, Aer Lingus
Building a Virtual Training Academy

2) Lene-Marie Nissen, Chief Cabin Crew Instructor, Thomas Faurby, Training Coordinator Cabin Crew & Vibeke Duus Bache, Cabin Emergency Instructor and Purser, SAS
Virtual Reality – Next Generation

3) Marcin Berezowski, Chief Instructor Safety & Security, Ryanair
Virtual Classroom Training for New Cabin Crew – Lessons Learnt

1530-1615 Coffee Break

1615-1745 Session 8 – Human Factors

1)

Lex Rock Heemstra

Why Even Experienced Pilots Get it Wrong Sometimes

2)

Gitte Furdal Damm

&

Birgitte Johansen

, About Human Factors

Does CRM Need an Update?

3)

Corinna Cremer

, CEO, safe & resilient people

Resilient Mental Skills as the Passport for the Future

1745 Closing Remarks