Singapore Ground Handler Opens Immersive Training Centre

SATS has announced the opening of SATS Immersive Centre, a training facility designed to strengthen safety, operational readiness and workforce capability as airport operations become increasingly complex and technology-enabled.

Located in SATS Airfreight Terminal and launched by Ms Sun Xueling, Senior Minister of State for Transport and National Development, the facility uses simulation technologies to recreate realistic operating environments and scenarios for both new and experienced aviation professionals.

The Centre supports individual and team-based training through simulations of aircraft turnaround coordination, airside safety procedures and cargo handling operations. It also enables teams to experience complex, unusual and potentially high-risk scenarios that can be difficult to reproduce safely in live operations.

Developed in conjunction with Singapore Polytechnic and with grant support from the Civil Aviation Authority of Singapore (CAAS), the Centre will serve as a centre for immersive learning in aviation workforce transformation, safety, and training. The facility will also be open to students pursuing careers in aviation.

The SATS Immersive Centre forms part of the SATS Singapore Hub’s Hub Handler of the Future (HHOTF) programme, which brings together workforce redesign, new operating concepts and emerging technologies.

Henry Low, CEO of SATS Singapore Hub, said: “As aviation operations become more complex, how we prepare our people must evolve with them. Immersive simulation allows our teams to experience situations that are difficult to recreate safely in live operations, practise their responses, learn from mistakes and build confidence before they operate on the ground. For us, technology is about strengthening human judgment and capability. Better preparation enables better decisions, and better decisions make operations safer. The SATS Immersive Centre is another important step in building the skills and capabilities our people will need for the future of aviation operations.”