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AI and mental health, two concepts that seem worlds apart. One is rooted in algorithms and automation; the other in emotion, empathy, and human complexity. But could artificial intelligence become a tool for wellbeing rather than a cold observer of it?
In the latest episode of AI in Action, a panel of international experts gathered to explore how artificial intelligence and data-driven technologies are reshaping mental health support in safety-critical industries like aviation.
Hosted by Andy Fawkes, the conversation brought together Oliver Henry, Head of Inclusion & Wellbeing at EasyJet; Colin Mason, Head of Sales at BeEmotion.ai; and Mabble Munyimani, founder of MM Complete Wellbeing Global. Each offered a distinct perspective on the challenges and opportunities of integrating AI into workplace wellness strategies.
Listen on SpotifyHenry, who oversees wellbeing and diversity at EasyJet, emphasised the importance of distinguishing between healthy individuals and healthy workplace cultures. “You can have healthy people, but that doesn’t mean you have a healthy organisation,” he said, highlighting the need for cultural trust and leadership empathy in supporting mental health.
Mason, whose company specialises in human behavioural analytics, described how AI can objectively measure stress and emotional states in high-pressure environments like aircraft cockpits and simulators. He argued that data can help bridge gaps in communication and reduce reliance on subjective judgments, particularly in multicultural or hierarchical teams.
Munyimani, a workplace mental health strategist, focused on the human side of the equation. She warned against over-reliance on technology and stressed the need for self-awareness, leadership training, and early intervention. “Mental health doesn’t mean someone can’t work,” she said. “We need to create environments where people feel safe to speak up before reaching crisis point.”
The episode also tackled the ethical complexities of data collection, the role of leadership in shaping workplace culture, and the future of AI in supporting—not replacing—human wellbeing.