Healthgrades names 2019 patient safety award recipients

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Healthgrades announced the recipients of the annualHealthgrades 2019 Patient Safety Excellence and Outstanding Patient ExperienceAwards. These awards, which were released in conjunction with the AmericanHospital Association’s National Hospital Week (May 12-18), recognize thehospitals around the country that make patient safety a top priority andprovide an outstanding patient experience.

Healthgrades 2019 Patient Safety Excellence Award

In 2019, 460 hospitals across the nation achieved theHealthgrades Patient Safety Excellence Award, placing them among the top 10percent of all short-term acute care hospitals reporting patient safety data.On average, 127,667 patient safety events could have been avoided if allhospitals performed similarly to award recipients on each of the 14 patientsafety indicators evaluated by Healthgrades*.

During the study period (2015-2017), Healthgrades 2019Patient Safety Excellence Award recipient hospitals demonstrated excellentperformance in safety provided for patients in the Medicare population, asmeasured by objective outcomes (risk-adjusted patient safety indicator rates)for 14 patient safety indicators defined by the Agency for Healthcare Researchand Quality (AHRQ). As part of the assessment, Healthgrades also reviews the‘Retained Foreign Object’ indicator; this adverse outcome is considered a“never” event and hospitals that report even one of these events are ineligiblefor the award.

Healthgrades found that patients treated in hospitalsreceiving the Patient Safety Excellence Award were, as compared to patients atnon-recipients hospitals, on average*:

  • 55.9% less likely to experience an accidental cut, puncture, perforation or hemorrhage during medical care.
  • 50.9% less likely to experience a collapsed lung due to a procedure or surgery in or around the chest.
  • 64.4% less likely to experience pressure sores or bed sores acquired in the hospital.
  • 57% less likely to experience catheter-related bloodstream infections acquired at the hospital.

“Consumers are becoming more involved in their own healthcare and are spending more time researching and selecting the right providerand hospital for their specific needs. Healthgrades’ Patient Safety ExcellenceAward & Outstanding Patient Experience Award highlight the hospitals thatare making patient safety and experience a priority and will help patients feelconfident to make more informed decisions about their health care,” said BradBowman, MD, chief medical officer, Healthgrades.

Healthgrades 2019 Outstanding Patient Experience Award

In 2019, 434 hospitals received the Healthgrades OutstandingPatient Experience Award, representing the top 15 percent of hospitals in thenation for patient experience. As part of the analysis, Healthgrades evaluated3,449 hospitals that submitted at least 100 patient experience surveys to theCenters for Medicare and Medicaid Services (CMS), covering admissions fromJanuary 2017 through December 2017 to identify hospital performance in thisarea.

Healthgrades evaluated hospital performance by applying ascoring methodology to 9 patient experience measures, using data collected froma 32-question patient experience survey of the hospital’s own patients. Thesurvey questions focus on patients’ perspectives of their care in the hospital,ranging from cleanliness and noise levels in patient rooms to factors such asprovider communication. The measures also include whether a patient wouldrecommend the hospital to friends or family.

Access a complete list of the award recipients.

*Statistics are calculated from Healthgrades Patient SafetyRatings and Excellence Award methodology, which is based primarily on AHRQtechnical specifications (Version 5e and 2018) to MedPAR data for years 2015through 2017 and represent 3-year estimates for Medicare patients only.

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