LANGUAGE TRAINING

All Nippon Airways (ANA) and EF Education First (EF) have signed a partnership agreement for EF to provide English language training via its cloud-based school to ANA employees, including cabin attendants, to enhance their ability to succeed in the global business environment. The agreement is part of ANA’s plan to increase the productivity of its international passenger operations by 45 percent, in part by accelerating improvements to its service quality, including the skills of its cabin attendants and the development of other personnel who can contribute to its global expansion.