Omexom Enhances Processes with SightCall Visual Assistance

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SightCall and Omexom are collaborating to enhance field operations and worksite safety with (Augmented Reality) AR-powered video calls. Omexom has now implemented SightCall across a variety of business units including software, nuclear power plants, hydro dams and electrical substations.

“SightCall has enabled us to realize new efficiencies and digitally transform processes that previously required manual solutions,” stated Arnaud Banner, Technical and Innovation director, at Omexom. “The ability to see and diagnose remote issues allows us to leverage data that informs valuable processes including training, quality inspection, support and investigation. This ultimately leads to a better work environment for employees and higher service availability for customers.”

SightCall is a video cloud platform for enterprises that empowers technicians, customers and contractors to receive remote visual guidance by connecting them to an expert through their mobile device, tablet or wearable. Once connected, the expert can visually identify the issue, take documentation and provide guidance using SightCall’s AR-powered toolset. Omexom has deployed SightCall to assist their employees in a variety of use cases including  quality assurance and site safety reviews, remote diagnostics and guided fix, and site commissioning and inspection.


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